Training Specialist – SAP

at Natural Grocers
Published August 10, 2023
Location Golden, CO
Category Default  
Job Type Full-time  


Salary Range:
USD $25.00/Hr. - USD $29.00/Hr.


The Job in a Nutshell:

The Training Specialist - SAP is a primary deliverer and creator of training content at the good4u University Training Center within the Golden Store Support Center (SSC). The Crew member in this role will have a high degree of understanding of all store operations, but must have especially advanced skills in the use of SAP. Training Specialists must thrive on working in the spotlight, be passionate about Natural Grocers mission, have strong interpersonal skills, and bring both creativity and strong organizational/time management skills to their work. The Training Specialist - SAP collaborates with the other members of the good4u University Training Center to provide the most comprehensive and engaging training possible for new Store Managers, Assistant Store Managers, and Department Managers across all areas of instructional content (including inventory management, SAP, operational processes/procedures, customer service, leadership, among other topics) in classroom and live store environments.


  1. Main Ingredients:

    1. Serve as lead Trainer and Developer for SAP-focused instruction
    2. Serve as primary asset manager for the training SAP environment (VET) at the Training Center, including:
      1. Generate sales data and create cycle counts to ensure realistic inventory and sales movement numbers
      2. Generate replenishment data for training sites to create orders
      3. Generate POs for receiving practice
    1. Serve as the primary responder for communication from stores to the Training Center regarding SAP
    2. Develop and deliver instruction on the following topics:
      1. Replenishment and on the floor ordering
      2. Department Management procedures and best practices
      3. Customer Experience and CARE
      4. Receiving Operations, including Forklift Safety and best practices
      5. Safety and Loss Prevention
      6. Store Management responsibilities, including leadership soft skills the 3 Pillars of Effective Leadership
    3. Own the development and creation of training programs and materials, using a variety of formats, including classroom coursework, games, activities, manuals, etc.
    4. Training good4u University trainees within live store environments
    5. Act as interdepartmental liaison for assigned projects and curriculum
      1. Continually communicate with Subject Matter Experts (SMEs) to ensure accurate instruction is being provided
      2. Attend meetings with SMEs, providing feedback and insight for upcoming or in-progress projects
    1. Occasionally travel to Natural Grocers stores to train store Management and Crew
    2. Other projects or tasks as assigned

    Although this is a general outline of job responsibilities, all Crew are expected to be hands on and do whatever it takes to get the job done and help the company thrive.


  1. Recipe for Success:

    1. High school diploma or equivalent required
    2. Minimum of 1 year NGVC experience regularly using SAP is required
    3. Department Manager experience preferred
    4. Experience in developing training materials and/or providing structured in-person training strongly preferred
    5. Proficiency working with Microsoft Office applications (Outlook, Word, Excel, PowerPoint) required
    6. Experience using Camtasia, Adobe, or other digital content development tools preferred
    7. Must be able to deliver content in an enthusiastic, engaging, and easily understandable manner
    8. Must be highly motivated, work independently, solve problems independently, manage multiple priorities and deadlines, and be willing to collaborate as a key member of the Training Center
    9. Strong interpersonal skills and ability to work cooperatively with all levels or personnel within stores and at our Store Support Center
    10. Ability to effectively present and speak in front of large groups
    11. Ability to work a flexible and changing schedule
    12. Resourceful problem solver

    This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Crew are required to accomplish any and all tasks assigned to them by their supervisor(s).


Heres an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program

Full-Time Crew Members (30+ hours/week)

  • Medical, Dental and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. Were committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical and Environmental Requirements:

Physical and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

  • Must have the ability to frequently lift or carry up to 10 lbs. and occasionally lift or carry 11-50 lbs.
  • Must have the ability to occasionally push or pull up to 30 lbs.
  • Must be able to constantly use the computer for data entry and use of mouse.
  • Must be able to constantly sit, use fine motor manipulations, and reach outward for the duration of the work shift.
  • Must be able to frequently walk, stand, grip, bend, twist, turn, and reach above the chest.
  • Must be able to occasionally squat and kneel as needed.

Environmental Requirements:

  • Must be able to work occasionally with cold, heat, sharp tools and equipment, noise, contact stress, dust, fumes, and congested worksite.