Principal Duties and Essential Responsibilities:

• Serve as a functional and operational point of contact for all HR users and HR issues
• Manage design and process development with leading edge technologies to support the people management processes
• Drive measurable improvements using human-centered design thinking, optimize and scale processes through process redesign, operating model design, automation, system integration or adoption to build a seamless and timely candidate and employee experience and improve operational efficiency.
• Perform configuration work by learning, testing new features in the system, and preparing for the rollout
• Support and drive key components of building out HR resources, including the development of employee and manager self-serve resources that will allow us to continue to scale and prepare for our next stage of growth
• Educating, empowering, and inspiring HR colleagues to actively engage in improving their own processes and participating in HRIS initiatives
• Acts as change management champion for systems and processes, facilitating and communicating HR process and policy updates and changes
• Co-Create roadmaps and timing of upgrades and maintenance for development environment
• Collaborate with cross-department colleagues to understand and implement HR programs that drive standardization across the ecosystem
• Maintain data integrity in the HRIS, regularly coordinate data audits, system implementations, upgrades, modifications, and clean-up efforts
• Support building business cases to quantify the cost and value of process opportunities, technology, and resources to advocate for funding as necessary
• Develop/create standard or custom reports; work with COE’s to create custom reports and various dashboards
• Develop knowledge, expertise, and skills needed to take on additional and increasingly more complex COE work
• Maintain documentation and standard methodologies on program process maps, templates, and workflows.
• Take responsibility for the maintenance and ongoing administration of the HRIS to support short-term and long- term goals
• Ensure system processes are well documented, regularly updated and communicated.