Senior Business Systems Analyst (SAP EAM/Plant Maintenance) (Hybrid)

at Dominion Energy
Published August 28, 2023
Location Richmond, VA
Category Default  
Job Type Full-time  


At Dominion Energy we love our jobs. That's right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that's proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered "yes," then read on!

To learn more about Dominion Energy's workplace culture, sustainability efforts, and commitment to DE&I, please see our Sustainability & Corporate Responsibility Report and Diversity, Equity & Inclusion Report.

We offer a hybrid work schedule (one week in the office, one week of teleworking) to accommodate the need for flexibility.

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

Job Summary

Dominion Energy is seeking a Senior Business Systems Analyst in Dominion Energy's ITBA DES & Enterprise Applications department.
•This position will provide support to our SAP EAM/Plant Maintenance team.
•The individual in this position will provide support for internal customers, and their applications/processes including second or third level HelpLine support.
•This SAP Functional team position will work with and provide support to ITBA business areas encompassing all of SAP EAM/Plant Maintenance.
•As such, SAP experience is strongly preferred, however experience with enterprise application configuration and support paired with a willingness and aptitude to learn SAP can be substituted for SAP experience.
•This individual will also be assigned to lead or support client IT projects, and enhancements.

The successful candidate will support our SAP EAM/Plant Maintenance usage by Dominion Energy business areas (Power Delivery-Transmission, Power Generation, non-Nuclear, Gas Delivery - Distribution). This SAP functional team position will work with and provide support to ITBA business areas using all aspects of SAP - EAM/Plant Maintenance, including SAP - mobile application and SAP Fiori. Devise or modify procedures to solve complex systems problems. Align technology solutions with business strategies. Partner with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analysis, needs assessments, and preliminary cost versus benefit measurements. Communicate trends and requirements to and from customers and IT. Work with an individual business unit on multi-project assignments. Guide and advise less experienced Business Systems Analysts.

Key Duties & Responsibilities:
•Create detailed business requirements from which functional/technical specifications will be written.
•Work on client enhancement requests.
•Develop test scripts, execute test plans, perform SAP Configuration, and assist the business with user acceptance testing.
•Excellent understanding of business systems and industry requirements.
•Ability to handle multiple deadlines.
•Demonstrated competency in verbal, written and presentation communications.
•Have strong written and verbal communication skills.
•Ability to work independently.
•Serve as a second/third level of support for Help-Line activities.
•Perform other duties as assigned.

Required Knowledge, Skills, Abilities & Experience

Minimum Requirements:
•Bachelor's degree with 5+ years' experience developing process maps, gathering business requirements with strong emphasis on researching and understanding complex issues, root cause analysis, and application testing OR working with/within SAP modules.
•Associate's degree with 7+ years' experience developing process maps, gathering business requirements with strong emphasis on researching and understanding complex issues, root cause analysis, and application testing OR working with/within SAP modules.
•5+ years' experience working directly with SAP or EAM/PM
Education Preferred:
Bachelor degree or other education in Business, Computer Science, Information Systems, Mathematics, Computer Engineering

Technical Knowledge (strongly preferred):
•Experience with an ERP system
•General awareness of process and application integration options
•Advanced adherence to formal testing techniques/methodology, consistently delivering work product/deliverables
•Adherence to formal Change Management Policies
Additional Preferences:
•Previous experience in an Information Technology environment or within a business unit
Additional Knowledge, Skills, and Abilities:
•Demonstrates the ability to research and understand customer issues.
•Excellent understanding of business systems and industry requirements
•Ability to handle multiple deadlines and associated pressures.
•Demonstrates competency in verbal, written and presentation communications.
•Demonstrates ability to establish and maintain a high level of customer trust.
•Concern for quality; self-starter.
•Demonstrates the ability to work independently.
•Have strong written and verbal communication skills.
•Previous experience working on technology projects and has a general understanding of software development lifecycle.

The company is actively seeking United States military veterans and service members who meet the qualifications outlined below.
•Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6 plus appropriate equivalent combination of education and years of experience as outlined above.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:


Preferred Discipline(s): Business, Computer Engineering, Computer Science, Information Technology, Mathematics

Other disciplines may be substituted for the preferred discipline(s) listed above.

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%
Travel Up to 25%

Other Working Conditions

Provides 24/7 coverage for flight scheduling.

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.

You can experience the excitement of our company - it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy
There are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!
1. Safety Centric Work Environment
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy
I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter's day. I am sustainable, reliable and affordable.

I am not just any energy... I am Dominion Energy.

We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.

Join us!

•17,000 employees
•Headquarters: Richmond, VA
•16 states in the US
•$100 billion of assets
•Nearly $35 million in charitable contributions
•100,000+ volunteer hours recorded in the community

Our Commitment to NetZero by 2050

We've cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) - and we're just getting started . By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We've also committed to reducing the emissions of our suppliers and customers - so we can all move forward together.