SAP Tech Lead

Published August 19, 2023
Location Orlando, FL
Category Default  
Job Type Full-time  


**About Us**

Freeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industrys largest network of experts, Freemans insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.


The SAP Tech Lead will be responsible for executing activities in all aspects of the Systems Development Life Cycle (SDLC). The SAP Tech Lead will work on new projects as well as supporting existing applications and be expected to communicate status to stakeholders. The SAP Tech Lead is expected to influence, persuade, and lead other team members and stakeholders to achieve goals and objectives.

This position will support our IT team and eligible to work a hybrid schedule, generally requiring work in office 1-2 days per week. The ideal candidate will be located in Dallas, TX; however, we are also open to candidates based in:

+ Las Vegas, NV

+ Orlando, FL

+ Washington D.C.

+ Nashville, TN

+ Anaheim, CA

+ Atlanta, GA

+ New Orleans, LA

+ Boston, MA

+ San Antonio, TX

+ Alexandria, VA

**Essential Duties & Responsibilities**

Business Analysis

+ Collaborate with Business users, Functional Business Analyst and other business stakeholders to elicit and define assigned requirements

+ Elicit detailed requirements in form of user stories with acceptance criteria

+ Captures non-functional system requirements (e.g., supported browsers, security, system performance expectations, etc.)

+ Produce deliverables as needed: (e.g., software requirements documents, use cases, use case diagrams, wireframes, workflow diagrams, process diagrams, and detailed user stories)

+ Coordinate with Quality Assurance (QA) and the development team to ensure assigned requirements are understood

+ Attend demos and review developed requirements for accuracy

+ Participate in required testing/validation of system fixes, which may include creating the actual test cases or reviewing test cases created by QA

+ Support User Acceptance Testing

Systems Analysis/Production Support

+ Plan, design and implement information systems. Perform encoding, testing, debugging and installation activities as necessary

+ Work with organizational end users to clarify current operating procedures

+ Provide functional and technical support for assigned applications, including integration, configuration, maintenance, enhancements, report development, quality assurance, system upgrades, and other activities as required

+ Log and track defect and development requests including message handling and dispatching, resolution tracking, and problem escalation

+ Analyze defects and triage accordingly

+ Work with the BA, QA and development teams as necessary to facilitate defect resolution

+ Assist other teams and business units in supporting ongoing data archival, disaster recovery, and business continuity planning and testing

+ Maintain update-to-date functional and configuration knowledge

Quality Assurance

+ Ensure that testing activities allow applications to meet business requirements and identify existing or potential issues

+ Create and maintain testing deliverables based on user requirements and technical specifications

+ Tests software in accordance with established quality standards prior to implementation to ensure proper operation and freedom from critical and high defects

+ Analyze test results in order to report any defects, bugs, errors or configuration issues

+ Plan and execute integration, user acceptance and regression testing

+ Communicate testing progress, test results, and other relevant information to project stakeholders

+ Assist in process improvements

+ Cultivate and disseminate knowledge of quality assurance best practices

+ Provide significant input to system specifications and design

+ Develop detailed knowledge/expertise in applications assigned. Will analyze system integration impacts and define integration requirements

+ Collaborate with developers to establish the technical vision and analyze tradeoffs between usability and performance needs

+ Relies on knowledge and professional discretion to achieve goals. May guide day to day activities of others. Significant ingenuity and flexibility is expected

+ Looks for opportunities to improve processes and implements

+ Estimates level of effort, develops analysis work plans, and ensures deliverables are of quality and timeliness

+ Develop partnerships with stakeholders and is viewed as an advocate and trusted advisor

+ Provide leadership and mentoring to team members

+ Performs other duties as assigned

**Education & Experience**

+ Bachelors Degree preferred from an accredited college or university in a related field, or equivalent combinaton of education and experience

+ Ten (10) or more years of experience in the related field in a large corporation or consulting environment; or equivalent combination of education and experience.

+ Ten (10) or more years of SAP functional experience in SAP(ECC and S4HANA) implementation production support, and upgrade

+ Experience in driving business workshops, blueprint sessions, develop FS, Test scenarios, conduct training, perform testing and provide defect management support for the FICA modules

+ Good exposure to FICA with experience in Incoming and Outgoing Payment, Integration with Online & 3rd party Payment Collection Agency, Dunning using BRF+ Develop analysis of technology architecture design in coordination with designers, architects, developers, and business analysts

+ Experience with supporting different types of implementations including: enhancement/support projects, new development projects and third party package software

+ Must have strong PC skills and working knowledge with Microsoft Office products, SharePoint and tracking software

+ Must have strong communication skills, facilitates meetings and work with external consulting companies

+ Provides leadership and mentoring to team members

+ Must be experienced in Best Business Practices

+ Liaison with Business Partners

**Travel Requirements**

No Travel Required

**Diversity Commitment**

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.