Generac Power Systems – Work with the leader in the power industry! Our office in Waukesha, WI is seeking an SAP Systems Analyst III - OTC

The SAP Systems Analyst - OTC is responsible for implementing solutions to meet business-related requirements in compliance with Generac’s Global SAP Design Model.  The SAP Systems Analyst collaborates with Global and Regional Plan-to-Make teams to understand current/future business processes and requirements to ensure technology investments support and enhance strategic objectives.  This role requires the candidate to act as a liaison between developers and end users to ensure technical compatibility and satisfaction of deliverables, while writing and maintaining detailed system documentation, including user manuals and technical manuals.  

Key Duties:

• Perform assigned tasks with minimum supervision and manages efforts based on proper triage prioritization, documentation and closure; takes corrective action and/or escalates incidences to reduce service down time.
• Create documentation on new issues resolved, root cause analysis as well as troubleshooting steps attempted prior to closing or escalation of service requests.
• Assist in the implementation(s) of business systems and manufacturing initiatives delivering configurations and end user support with adaptation and assistances of usage.
• Follow operational standards for reporting, monitoring, troubleshooting and sourcing issues with provided tool sets.
• Being resourceful and responsive in a fast paced environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence.
• Interact professionally with business customers, team member and react accordingly to changing environments and business needs.
• Ensures all configurations comply with IT policies and security parameters.
• Consult with IT personnel as necessary to diagnose and resolve system or networking issues.
• Ability to be on-call and deliver support during operations service interruptions.
• Ability to travel among other facilities if needed.
• Interact with vendors for incident resolution as required.
• Other duties as assigned.

Basic Qualifications

• High School Diploma or GED;
• Minimum 5 years of PTM experience including SAP Release ECC 6.0 (preferably within SAP SCM and more of an emphases in Discrete Manufacturing Execution, Maintenance and Quality Management, Variant Configuration,  Production Planning/Scheduling, Advanced Planning/Forecasting, , Inventory  Management, Product Lifecycle Management, and Engineering Change Management);

Preferred Qualifications

• Bachelor’s Degree in Information Technology Computer Science, Business Process Management, or related field;
• Experience implementing two (2) domestic full life cycle SAP implementations – including Project Cutover preparation, GO Live support, and Post Go Live Hyper Care support using onshore/offshore model;
• Experience utilizing SAP and/or 3rd party Manufacturing Execution Systems;
• Experience utilizing SAP and/or 3rd party PLM systems;
• Integration experience with SAP modules  PP, QM, MM.
• Experience using MS/Office Products;
• programming experience
• Experience with the SAP Industrial Manufacturing;
• Experience utilizing serialized products in manufacturing lifecycle with knowledge of product genealogy; 
• Experience working with on/off shore Service  Desk support – ticket management, coverage requirements, response expectations;

Knowledge, Skills, and Abilities

• Excellent analytical thinker and problem solver;
• Ability to multitask and prioritize within a group and individually;
• Strong process and process improvement orientation with a preference toward standard SAP process solutions;
• Proficient in SAP configuration and master data as it relates to material and characteristic data;
• Exceptional English written and oral communication skills;
• Ability to translate user and/or systems requirements into functional technical specifications;
• Providing IT support for regulatory and compliance activities;
• Analyzing complex business problems and assessing how automated systems can be implemented to solve them;
• Vision – understanding todays decisions and their future impact on the organization;
• Recommending hardware and software procurement to support business goals;
• Skills, Knowledge, Abilities experience in reporting tools;

Physical Demands:While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.