SAP Support Specialist

at MDI Group - IT Workforce Solutions for What's Next
Published August 28, 2018
Location Atlanta, GA
Category Default  
Job Type Full-time  


MDI Group is looking for a SAP Support Specialist for a 6-month contract to hire role in the Sandy Springs area. The ideal candidate will become the counterpart to the subject matter experts (SME) and users in the Finance community and ultimately become the liaison between Finance and IT.  


  • Ensure stable business process continuation and improvement
  • Provides application maintenance, 2nd and 3rd level production support services up to satisfactory level of the (internal) customers globally, according to the SLA’s agreed
  • Proactive system improvement proposals in alignment with IT Business Partner
  • Works closely with the IT Business partner to translate business demand into feasible IT projects and solutions
  • Provides application maintenance and 2nd and 3rd level production support
  • Works closely together with other SAP team members in Germany and US
  • Collaborates with external 2nd and 3rd level SAP support
  • Collaborates with the IT Business partner of his functional area
  • Assist with project/solution feasibility and solution design
  • Support SAP module(s) globally incl. related tools connected to SAP
  • Support solutions meeting business requirements
  • Provide and maintain documentation
  • Work according SAP best practices for support processes


  • Ability to work with diverse cultures
  • Good level of verbal and written English communications
  • Project management
  • Relationship building
  • Time management
  • Ability to influence direction
  • Ability to cope with ambiguity
  • Technical experience and knowledge in respective domain
  • Persistence to solve P1 issues
  • Excellent knowledge on general Finance and Controlling processes
  • Hands-on experience with month-end closing processes in SAP
  • Knowledge of Treasury and business process consolidation processes is a plus
  • Manufacturing industry experience (food & beverage preferred)
  • Bachelor’s degree in Information Systems, Information Technology, Computer Science, Industrial Engineering or related field
  • Minimum 5 years of relevant experience

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reach out to MDI Group today to learn more about this excellent opportunity. 

Contact: Kandace @ 770-416-2307, [Click Here to Email Your Resumé]