Gather and study business requirements related to procurement or

financial processes and provide solutions in SAP SRM.

Provide daily production support of SRM or FI; Set up and maintain

configuration in SAP related to break fixes and enhancements; Research and

troubleshoot issues related to the application and provide solutions.

Work as a liaison between end users and developers; Write functional

specifications for production break fixes and enhancements; Perform end to end

testing of fixes and enhancements, including the creation of test plans and test

scripts.

Create training documentation and conduct user training; Work with SAP

and other software vendors to install solutions and resolve issues; Work closely

with other SAP Teams including Security, Basis, ABAP, CRM, BW, FI-CO, MM/WM

and FM/GM on projects and integration issues.

Serves as a lead to staff or project lead to include assigning and

monitoring work and providing direction. May serve in the supervisors absence;

Plans, analyzes, develops, programs, modifies, tests, debugs, and implements

complex computer systems; defines and develops requirements for creative,

logical, and effective solutions; confers with management to determine feasibility

of recommendations; Troubleshoots and resolves problems and/or process

identification and definition. Analyzes system problems and takes corrective

action.

Provides technical direction in complex information modeling concepts,

data access, information system interfaces, and reporting tools; Maintains and

administers databases and associated tables to include creating scripts,

scheduling database activities and reloading data to include data recovery plans.

Maintains security access to computer system information and reviews

system/database tools for functionality, status, and applicability; Manages

complex projects to include performing related research, performing analysis,

preparing bids, selecting vendors, managing outside consultants and determining

requirements.

Develops and documents data standards; prepares documentation for

new systems and system modifications in accordance with established County

standards and procedures.

Prepare and analyze a variety of system reports and makes

recommendations on system upgrades.

Evaluates hardware and/or software for improvements and possible

modifications; plans and develops third party systems deployment; trains users;

performs other duties of a similar nature or level.

Skills Requirement:

SAP SRM and MM/WM configuration and functional support knowledge

SAP E-Sourcing, E-Procurement knowledge; SRM organization structure

knowledge

MDM Catalog management experience

Workflow knowledge

Knowledge of integration points to other modules, particularly SAP MM,

A/P and FM

Ability to design solutions that incorporate best business practices based

on users requirements.

Ability to adhere to schedules and project timelines and communication

of issues/problems that may impact ability to meet objectives.

Ability to work with business users as well as technical support personnel

and communicate effectively with both.

Database management principles

System/Application development processes; Project management

principles; Application development processes and tools, analytical methods,

prioritizing work, evaluating hardware and software applications.

Analyzing processes, information, and data; Managing projects

Identifying, researching, and resolving complex technical issues

Documenting procedures.

Communicating technical information to a non-technical audience

Communication, interpersonal skills as applied to interaction with

coworkers, supervisors, the general public, etc. sufficient to exchange or convey

information and to receive work direction.

Certification:

SAP Certification

Experience:

Five years of experience in an application support environment, similar to

Gwinnett County, from a functional or techno-functional perspective. SAP SRM,

MM/WM, experience required.

Special Qualifications:

Good interpersonal and presentation skills for interacting with team

members and clients.

Good analytical and problem-solving skills.

Good verbal and written communication skills