|Published||July 22, 2023|
Gather and study business requirements related to procurement or
financial processes and provide solutions in SAP SRM.
Provide daily production support of SRM or FI; Set up and maintain
configuration in SAP related to break fixes and enhancements; Research and
troubleshoot issues related to the application and provide solutions.
Work as a liaison between end users and developers; Write functional
specifications for production break fixes and enhancements; Perform end to end
testing of fixes and enhancements, including the creation of test plans and test
Create training documentation and conduct user training; Work with SAP
and other software vendors to install solutions and resolve issues; Work closely
with other SAP Teams including Security, Basis, ABAP, CRM, BW, FI-CO, MM/WM
and FM/GM on projects and integration issues.
Serves as a lead to staff or project lead to include assigning and
monitoring work and providing direction. May serve in the supervisors absence;
Plans, analyzes, develops, programs, modifies, tests, debugs, and implements
complex computer systems; defines and develops requirements for creative,
logical, and effective solutions; confers with management to determine feasibility
of recommendations; Troubleshoots and resolves problems and/or process
identification and definition. Analyzes system problems and takes corrective
Provides technical direction in complex information modeling concepts,
data access, information system interfaces, and reporting tools; Maintains and
administers databases and associated tables to include creating scripts,
scheduling database activities and reloading data to include data recovery plans.
Maintains security access to computer system information and reviews
system/database tools for functionality, status, and applicability; Manages
complex projects to include performing related research, performing analysis,
preparing bids, selecting vendors, managing outside consultants and determining
Develops and documents data standards; prepares documentation for
new systems and system modifications in accordance with established County
standards and procedures.
Prepare and analyze a variety of system reports and makes
recommendations on system upgrades.
Evaluates hardware and/or software for improvements and possible
modifications; plans and develops third party systems deployment; trains users;
performs other duties of a similar nature or level.
SAP SRM and MM/WM configuration and functional support knowledge
SAP E-Sourcing, E-Procurement knowledge; SRM organization structure
MDM Catalog management experience
Knowledge of integration points to other modules, particularly SAP MM,
A/P and FM
Ability to design solutions that incorporate best business practices based
on users requirements.
Ability to adhere to schedules and project timelines and communication
of issues/problems that may impact ability to meet objectives.
Ability to work with business users as well as technical support personnel
and communicate effectively with both.
Database management principles
System/Application development processes; Project management
principles; Application development processes and tools, analytical methods,
prioritizing work, evaluating hardware and software applications.
Analyzing processes, information, and data; Managing projects
Identifying, researching, and resolving complex technical issues
Communicating technical information to a non-technical audience
Communication, interpersonal skills as applied to interaction with
coworkers, supervisors, the general public, etc. sufficient to exchange or convey
information and to receive work direction.
Five years of experience in an application support environment, similar to
Gwinnett County, from a functional or techno-functional perspective. SAP SRM,
MM/WM, experience required.
Good interpersonal and presentation skills for interacting with team
members and clients.
Good analytical and problem-solving skills.
Good verbal and written communication skills
Good skills in data administration, design, and architecture