SAP Production Support Engineer/Site Reliability Engineer
Published | May 22, 2021 |
Location | Cary, NC |
Category | Default |
Job Type | Full-time |
Description
Your Key Responsibilities:
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Serve as the SAP lead, working closely with the change teams in driving and embedding the production readiness controls as part of the software delivery lifecycle; build keep-list of non-functional requirements (NFRs) and ensures adherence through design forums, review requirements and specifications, and define test conditions. Provide analysis and reports on test activities and report risk and issues associated with own work
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Support the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures; works with delivery services e.g. (fabric, infrastructure, cloud) on improvements to service availability and resilience. Own the logs that track manual tasks, remediation, and system improvement
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Second line of defense for incident management – gathering data for investigation and identification of root cause through to resolution; carry out deep technical analysis of the production to identify performance, stability and resilience enhancements
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Assists in design and creation of NFRs through identification of further requirements
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Evaluate, analyze, develop, document, and implement changes based on requests for change - these could be technical and/or functional solutions as provided by development and/or other production engineers ensuring segregation of duties. Configure the application in response to business and/or technical problems and in accordance with provided requirements and agreed design principles
Your Skills and Experience:
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Must have good understanding of SAP Central Finance process; knowledge of SAP UI5 and/or SAP MDG would be added advantage with relevant experience working on SAP ECC 6.0 and S4 (1809 or above versions preferred) with a solid understanding of SAP FICO module, job scheduling, and monitoring processes
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Sound understanding of change management processes and controls in large organizations; experience envisioning and driving full stack automation in medium to large sized groups
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Strong experience in ABAP 7.4, 7.5, CDS and FIORI management
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Knowledge of access management is preferred
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Strong knowledge of configuring FIORI applications; expertise on latest ABAP debugging skills