Role: SAP OTC/ VMS Expert

Location: Coppell TX

Term: Direct Hire / Perm

SUMMARY
The Sr SAP OTC/VMS Expert will be a key member of our SAP Center of Excellence and lead the IT systems implementation, deployment and support of the end-to-end VMS (Vehicle Management System) process capabilities. This role will primarily be responsible for owning VMS functionality of S/4HANA and partnering with the business to understand their requirements, ensure process standardization by utilizing out-of-the box SAP software capabilities, facilitate key design decisions, integration, hands on systems configuration, testing and operational monitoring to continuously improve efficiency and quality of the process.

RESPONSIBILITIES:

• Partner and collaborate with the business on implementing and adopting the new SAP S/4HANA System and be their single point of contact from IT for effectively and efficiently managing the VMS process.
• Lead the SAP VMS Solution Design sessions with the business and technical teams leveraging SAP best practices and industry templates, provide inputs to the technical development team for RICEFW and Data Migration, manage Cutover activities, Testing and End User Training
• Configure, document and maintain the relevant functions for Order-to-Cash and Vehicle Management System in SAP S/4HANA including but not limited to: Enterprise Structure, Action Matrix, Variant Configuration, Complex Pricing, Procurement, Inbound and Outbound Delivery, Returns, Warranty Management, Invoicing, Integration with other SAP modules such as Finance, Materials Management, Customer Service and external systems, Dealer portals, etc.
• Manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders, being responsive, leading the root cause analysis and thoughtful on upstream and downstream impacts of the change. Provide quick resolution of the problems ensuring minimal downtime to the business and adhering to the change control process of the organization
• Drive continuous process improvements by monitoring and analyzing the KPIs, proposing process and system changes, providing the details on scope, estimate the cost of implementation, timelines, improve quality and the business outcomes
• Lead and manage internal functional team and external members from the Systems Integration partners to effectively manage project and support activities, deliverables, risks, timelines and quality
• Act as a Thought Leader and Subject Matter Expert with continued research on latest SAP software capabilities and contributing to the knowledge repository by writing white papers, blogs, participate and demonstrate leadership skills to proactively improve IT department's operational processes, take initiatives on trainings to enhance the internal technical capabilities, and strive to improve the end user satisfaction results

QUALIFICATIONS

• Certifications in Agile Project Management and SAP Activate Methodology is preferred
• Knowledge of SAP Model Company and Industry Solutions is desirable
• 10+ years of experience in the SAP functional domain with Sales and Distribution (SD) module and Order-To-Cash with Vehicle Management System process with minimum 4 full-life cycle SAP implementations
• Should have completed at least 1-2 VMS implementations in S/4HANA within the Automobile and Manufacturing industries
• Expertise in SAP SD, Pricing, Variant Configuration, Warranty Management, Customer Service, Master Data Management and S/4HANA VMS process
• Must understand the interfaces necessary for implementing and operating the end-to-end VMS process
• Excellent understanding of SAP SD-FI, SD-MM, SD-CS integrations in ECC and S/4HANA