SAP OTC Analyst

at Robert Half Technology
Published November 30, 2018
Location Dallas, TX
Category Default  
Job Type Full-time  

Description

Ref ID: 04010-0010749226

Classification: Business Analyst

Compensation: $110,000.00 to $140,000.00 per year

Robert Half Technology is looking for a SAP OTC Supply Chain Application Analyst who is deeply passionate and understands SAP SD and Order to Cash (OTC) solutions. To be successful in this role, you should be a self-starter who combines a strong technical understanding of SAP SD and Order to Cash (OTC) solutions and the ability to work with vendors to provide the best solution for the business. What you get to do every single day ? Responsible to attend to and resolve top priorities for the Global Customer Service team, in a timely manner ? Evaluates incidents and standard change requests and co-ordinate/guide the implementation of changes according to business requirements. ? Ensures that the incidents and standard changes are resolved within the target times as defined in SLAs. ? Participates on changes and project work as required ? Updates incident, problem and change tickets with relevant information and status updates. ? Conducts modular tests. Helps the business counterparts and colleagues to prepare test scenarios and supports User Acceptance Tests (UAT) and Technical Acceptance Tests (TAT). Evaluates completeness and validity of the required test scenarios. ? Keeps all required documentation up-to-date. ? Ensure that SAP SD - OTC Supply Chain solutions are secure and compliant with internal and external audit requirements. For more details please email [Click Here to Email Your Resumé]