|Published||October 20, 2022|
**We help the world run better**
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
**What you'll do**
As the Lead TQM, you will:
+ LeadPremium Engagementprogram
+ Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
+ Lead engagement planning ofPremium Engagementservices to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
+ Lead engagement quality and execution ofPremium Engagementservices, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
+ Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
**What you bring**
+ Strong SAP business and technical solution architecture expertise.
+ 8 -10 years of hands-on experience with SAPs Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
+ Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
+ SAP project management, value management, and quality management practices
+ Experience leading design, implementation, and change management projects
+ Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
+ Experience working with c-levels, senior leaders, influencers, and trusted advisors
+ Strong facilitation, negotiation, and de-escalation skills
+ Bachelor or Masters STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology
**Meet your team**
SAP Premium Engagement Lead works with customers with Premium Engagement contracts and is responsible for leading the overall orchestration of delivery of contracted services.
**SAP'S DIVERSITY COMMITMENT**
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [Click Here to Email Your Resumé]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) .
**Additional Locations :**