SAP IT Manager

at Bertelsmann
Published October 23, 2023
Location Memphis, TN
Category Default  
Job Type Full-time  


Your Tasks

  • Implementing new customer projects and change requests for Arvato SCS with direct interaction with internal stakeholders, and external clients.
  • Manage SAP implementation lifecycle including the gathering of requirements, process analysis, designing, implementing solutions, deployment, and documenting, training and supporting users.
  • Primary point of contact with business, operations and client to drive optimization, productivity and meet business needs.
  • Experienced in working on end-to-end SCM processes in the MM/SD/LES/PP/WM/IM area.
  • Deep understanding of Logistics with integrated WM with HU management, RF scanning, batch management and serialization as well as sound knowledge of shipping and transport management.
  • Part of global IT team responsible for process alignment for all regions for clients
  • Supervisory and people management for SAP team within site
  • Responsible for estimates, budget and IT costs for area of responsibility

Your Profile

  • Bachelor's degree in computer science or closely related field preferred; equivalent experience will be considered
  • 5+ years of SAP support/implementation experience required
  • 3+ years of ABAP and debugging experience required
  • 1+ years experience with people management or leadership role
  • SAP R/3 experience required, with some S/4 Hana experience preferred
  • LES experience is a plus
  • ABAP, Open SQL, XML, BAPI's and BADI's, SAP Queries
  • RF Gun/Mobisys (mobile application), IDoc's (EDI), QM is a plus
  • ITIL certification preferred
  • WM, SD & MM expertise required, IM, FI, CRM preferred
  • Experience with Profiforms, Smartforms, Bartender and Centralized Output management preferred
  • Proactively identify problematic issues (data or process) and work with the necessary individual(s) to resolve such issues
  • Work with business users to gather more details on new SAP issues, categorize the issues accurately to help address them in a timely manner
  • Intellectual curiosity, problem solving and detail oriented
  • Provide high quality support in all areas of the operation
  • Strong analytical and troubleshooting skills
  • Very good communication skills and follow-through ability
  • Work independently in an international environment

We Offer

  • 401K with company matching 6%, vested after 1st anniversary year
  • Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability
  • Flexible Spending Accounts
  • PTO that includes 8 company paid holidays
  • Available legal assistance (prenups, wills, child support, divorce, etc.)
  • Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)
  • Tuition reimbursement
  • In-house university with access to 500+ online courses (excel, human resources, management, etc.)
  • Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)
  • Monthly engagements that sometimes include free meals (Chick-Fil-A, pizza, snacks, etc.)