SAP IT Consultant Customer Service

at Siemens Healthineers
Published July 3, 2023
Location Malvern, PA
Category Default  
Job Type Full-time  

Description

Do you want to join us in helping to

fight the worlds most threatening diseases and enabling access to care for

more people around the world? At Siemens Healthineers, we pioneer breakthroughs

in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic

environment with opportunities to go beyond your comfort zone in order to grow

personally and professionally. Sound interesting? Then come and join our global

team as SAP IT Consultant (f/m/d) for SAP

Customer Service to drive the roll-out and further development of the SAP

system P58 at Siemens Healthineers.

Our global team: We are a team of

66,000 highly dedicated employees across more than 70 countries passionately

pushing the boundaries of whats possible in healthcare to help improve

peoples lives around the world. As a leader in the industry, we aspire to

create better outcomes and experiences for patients no matter where they live

or what health issues they are facing. Our portfolio, spanning from in-vitro

and in-vivo diagnostics to image-guided therapy and innovative cancer care, is

crucial for clinical decision-making and treatment pathways.

Our culture: We are part of

an incredible community of scientists, clinicians, developers, researchers,

professionals, and skilled specialists pushing the boundaries of whats

possible, to improve peoples lives around the world. We embrace a culture of inclusivity in which

the power and potential of every individual can be unleashed. We spark ideas

that lead to positive impact and continued success. Check our Careers Site at www.siemens-healthineers.com/en-us/careers .

This is a role well suited to an ambitious

professional, looking for the next step in their career. As a **SAP IT Consultant** you will be responsible for:

+ You drive the further development and roll-out of this system inSAP Customer Service (CS)

+ You are responsible for ensuring that the CS functions in P58 canbe used according to the requirements, for which you control thedevelopment, maintenance and roll-out of functionalities and interfaces

+ You ensure the creation of global transparency of the existing SAPlandscape and processes in Customer Service and thus realize globalprocess optimization

+ You understand our internal business processes in CS and theirgoals and develop the necessary solutions that ensure a quick response tonew market requirements

+ You pursue innovations in the field of CS business and examine theapplicability and significance of Siemens Healthineers (performance andprocess optimization, etc.)

+ You independently take on complex projects that implement newproduct, platform, and system strategies

+ You are responsible for managing our external partners inimplementation (functional and technical consultants)

**This position maysuit you best if you are familiar with** **what is below,** **and would like to** **do develop your career with Healthineers**

+ We look forward to receiving your application if you havecompleted a university degree in computer science or comparable

+ You convince us with long term professional experience in the areaof Customer Service applications (preferably more than 10 years)

+ You have rollout experience and at least 1 end to endimplementation

+ You have in-depth application knowledge in the SAP CustomerService environment (CS, interfaces to e-ticketing and dispatch tools,installed base)

+ If you have been in the role of IT Template Owner, that is anadded advantage

**Required skills to have for the success of this role**

+ You are used to work in international teams and convince us withyour intercultural openness

+ In this respect, you distinguish yourself through very goodEnglish skills, both written and spoken.

+ Occasional international business trips are a welcome change foryou

At Siemens Healthineers, we

value those who dedicate their energy and passion to a greater cause. Our

people make us unique as an employer in the med-tech industry. What unites and

motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our

remarkable legacy of pioneering ideas that translate into even better

healthcare products and services. We recognize that taking ownership of our

work allows both us and the company to grow. We offer you a flexible and

dynamic environment and the space to move beyond your comfort zone to grow both

personally and professionally.

This job may be based in any state nationwide. The base pay

range for this position is $120,119 149,005. The annual incentive target is 10%

of base pay. The pay wage range shown is based on the jobs primary work

location. Actual compensation packages are based on a wide array of factors,

including but not limited to skill set, experience, certifications, and

location. Siemens Healthineers offers a variety of health and wellness

benefits including paid time off and holiday pay. Details regarding our benefits

can be found here: Benefits at Siemens Healthineers (https://benefitsatshs.com/thinking-of-joining.html)

This information is provided per the required states Pay

Transparency Laws. Base pay information will vary based on market location.

Applicants should apply via Siemens Healthineers external or internal careers

site.

**If you want to joinus in transforming the way healthcare is delivered, visit our career site at** usa.healthcare.siemens.com/careers **.**

If you wish to find out more about the

specific before applying, please visit: usa.healthcare.siemens.com/about .

As an equal-opportunity employer we are

happy to consider applications from individuals with disabilities. _(use your country EEO required languagewhere applicable)_

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

**California Privacy Notice**

California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .