SAP ISD and Training Developer

at CACI International, Inc.
Published January 12, 2024
Location Harrisburg, PA
Category Default  
Job Type Full-time  


SAP ISD and Training Developer

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

CACI is looking for an experienced Instructional Systems Design (ISD) Specialist and Training Developer to join the WBSCM Organizational Change Management (OCM) team to design and develop training for a large-scale SAP program at a federal civilian agency (USDA).

What You'll Get to Do:

  • Create SAP course curriculum(s) and training materials for maintenance and enhancement releases, and for special projects, as required; develop comprehensive end user training plan and curriculum.
  • Conduct upfront gap analysis as well as ongoing training needs assessment and evaluation; devise training design approaches and methods.
  • Develop and provide technical SAP and business process end-user training:
    • Develop SAP work instructions, quick reference guides, job aides, and other presentation materials to supplement end-user training.
    • Develop eLearning training; simulations, bite-size videos, refine/update Computer Based Training (CBT) modules, as required.
  • Interview Subject Matter Experts to collect necessary information to design and develop blended learning solutions.
  • Conduct recurring Knowledge Transfer sessions for Level 1 and Level 2 Help Desk staff on the new solutions.
  • Support communication activities, as needed, related to the system solution, such as release notes and knowledge base articles, and content for End-User facing websites/portals.
  • Ensure all end user documentation meets US Federal and Program Accessibility guidelines and requirements (WCAG 508 compliance).
  • Support end user delivery and/or knowledge transfer sessions/webinars of the new solutions to customer, as required.

You'll Bring These Qualifications:

  • Must be able to obtain NACI clearance
  • 5 or more years of experience developing training for SAP implementations.
  • 3 or more years of hands-on experience with training tools such as uPerform or Enable Now.
  • Strong instructional system design (ISD) and analysis experience.
  • Experience with multiple full ERP software development lifecycle.
  • Strong curriculum design and development experience in an ERP training environment, preferably within the local, state or federal sector or equivalent combination of skills and experience.
  • Strong technical documentation experience and attention to detail; excellent writing, proofreading and solid layout skills to develop training course materials.
  • Ability to design/develop detailed Work Instructions, Step-by-step procedures, and quick reference guides/job aides.
  • Ability to work across multiple projects simultaneously in a fast-paced ERP environment.
  • Strong planning and organization skills.
  • Strong hands-on experience with Microsoft Office tools.
  • Strong written and verbal communications.
  • Work well under pressure and meet tight deadlines.
  • Demonstrated ability to work independently, under minimal direction.
  • Bachelor's Degree in a recognized training instructional design learning technology, technical, managerial, business, or other discipline related to area of expertise.

These Qualifications Would be Nice to Have:

  • SAP Supply Chain (Procurement, Fulfillment, Warehouse and Inventory Management) business process knowledge.
  • Experience with SAP Cloud Analytics (SAC) reporting and analytics module.
  • SAP Enable Now (In-App Training for SAP S/4HANA) or other equivalent In-App training methods/tools.
  • Experience working on an Agile project.

What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.