SAP Instructional Designer

at Townsend & Associates
Published October 1, 2016
Location Princeton, NJ
Category Default  
Job Type Contractor  


SAP Instructional Designer


This is a junior- level resource who can do heads-down
materials development for end-user training on a new system. It’s an SAP
cloud-based customer relationship management application.


  • Design and develop SAP training content for
    small to mid-sized SAP implementations or training-specific projects.

  • Content usually includes conceptual PowerPoint
    slides, business process flows, Word-based Work Instructions, business
    scenario-based exercises, skills assessments and quick reference cards.
    Simulations development is often required.

  • Develop Instructor notes to correspond with the

  • Develop Job aids and quick reference guides.

  • Develop training participant guides, including
    step-by-step hands-on practice exercises.

  • Meet with Company Subject Matter Experts (SME)
    to gather learning objectives and overall understanding of the course(s)

  • Complete Design Outlines, highlighting course
    organization, flow, audience information, learning objectives, exercises /
    scenarios and related transactions / SOPs.

  • Review Design Outlines / overall curriculum with
    SMEs and obtain sign-off.

  • Develop content according to Design Outlines.
    This usually includes embedding screenshots and obtaining or directly accessing
    plant data for work instructions information.

  • Storyboard content based on Design Outlines,
    typically based on the business process. Include right balance of conceptual
    material and interactive hands-on practice.

  • Partner with SMEs to review no more than 3-4
    Revs of content, number of revisions due to design changes, customization needs
    and UAT results.

  • Follow designated review cycle.

  • Obtain sign-off on finished modules.

  • Pilot/test modules, and work instructions, assessments
    for functionality, make final updates and freeze content.

  • Download final version of content to prepared

  • Partner with Plateau Administration to launch

  • Depending on web development needs, develop link
    for post-training SME contacts, FAQs, QRCs, etc.

SAP Instructional Designer