SAP Finance/Logistics Functional Support – Program Coordinator – U2334 (Unclassified)

at City of San Diego, CA
Published July 15, 2023
Location San Diego, CA
Category Default  
Job Type Full-time  


Salary: $134,727.00 Annually

Location : City of San Diego, CA

Job Type: Unclassified

Job Number: U2334

Business Area: 1314 - Information Technology

Personnel Area: 3225 - SAP Support Organization

Opening Date: 05/15/2023

Closing Date: Continuous

To apply for this position, follow the instructions below under the "Selection Process" section. Online applications CANNOT be accepted.

The Position:
Under the leadership of the Mayor and the general direction of the Chief Information Officer, the SAP Finance and Logistics (FILO) Program Coordinator will report to an SAP FILO Functional Manager. The SAP FILO Program Coordinator is responsible for managing multiple functional and technical projects within their responsible SAP module(s); communicating effectively with technical, basis, and security teams to ensure deadlines are met; working with City business process owners to assist with enhancements, design changes, or break fixes; following SAP change management processes and documentation requirements; prioritizing work based on business requirements, statutory requirements, and future business priorities; managing customer and stakeholder relationships at a project level through planning, coordinating, and plan management; ensuring appropriate user training, operations, and technical documentation is developed and maintained for all configurations in the SAP systems; and ensuring all development activities comply with the City's Department of Information Technology standards.

The City is looking for exceptional people who want to make a positive impact through their work, will serve their community proudly, and be excited to come to work every day. Education and experience studies have shown that people are less likely to apply for jobs unless they believe they can perform every task listed in the job description. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications, and we encourage you to apply if you are interested.

Minimum Requirements:
Bachelor's degree in information technology, Computer Science, Software Engineering, Management and Information Systems, Finance, Supply Chain Management, or a closely related field
- and -
Three (3) years of progressively responsible professional experience in the public and/or private sector that demonstrates an understanding of maintaining an Enterprise Resource Planning system.
- or -
Any combination of education, training, and experience which demonstrates meeting the above minimum requirements.

Key Areas of Responsibilities:

  • Provide functional support in multiple SAP FILO modules
  • Provide integration support between SAP FILO module and other SAP modules
  • Review and evaluate existing and proposed systems, solutions, and business processes and make recommendations for improvement in SAP FILO modules
  • Work closely with Business Process Coordinators to understand and gather business requirements; maintain SAP configurations, components, and sub-components; prepare documentation, test scripts, and functional and technical specifications
  • Conduct complex analysis and design of information technology solutions, and resolve issues within time-sensitive deadlines
  • Defines scope, requirements, specifications, and test documentation for system enhancements to meet changing business requirements
  • Assists customers with updating or creating training plans and materials for areas of responsibility
  • Continuously maintains professional skills through training classes, continuing classroom or online education, cross-training, or other methods of knowledge development
  • Stay abreast of current trends and technical advancements in the areas of SAP systems, learn the characteristics of new systems, and update skills to adapt to changing technology
  • Anticipate conditions, plan ahead, establish priorities, and meet project schedules
  • Prepare effective written and oral communications, reports, instructions, and presentations
  • Carry out additional duties as necessary

The ideal candidate will possess the following qualifications:

  • Commitment to customer service delivery, public service, fiscal responsibility, and innovation in government
  • Has experience working in an SAP environment providing functional support and is familiar with one or more of the following SAP modules FI, AA, CO, AP, AR, GL, TR, Banking, PSM-GM, PSM-FM, CO, LO-IM or LO-MM
  • Demonstrated ability to:
    1. Provide detailed recommendations for SAP system configuration or functionality
    2. Organize and prioritize multiple assignments, using initiative to accomplish results
    3. Balance competing priorities with both internally and externally imposed deadlines
    4. Work independently and use critical thinking skills to accomplish project goals
    5. Complete assignments with accuracy and in a timely manner
    6. Present complex technical information in a simple, clear, and concise manner
  • Strong business and political acumen to work effectively with the public, external agencies and businesses, and elected officials
  • Strong interpersonal communication skills, with the ability to successfully interact with a wide variety of stakeholders
  • Works effectively in a support team-oriented environment to promote knowledge transfer in areas driven by system integration.

The City offers a robust benefits package that includes:

  • 1 floating holiday per fiscal year.
  • 10 paid holidays.
  • A wide variety of cafeteria-style health and wellness plans or in-lieu cash waivers.
  • Annual tuition reimbursement.
  • Approximately 176 hours of paid annual leave for an employee's first 15 years of service, and approximately 216 hours for 16+ years of service.
  • Child Care Annual Leave Exchange.
  • City-paid life insurance.
  • City-subsidized transit options, including transit passes, parking passes, and vanpool options.
  • Complimentary LinkedIn Learning professional development opportunities.
  • , including pension reciprocity, dependent on an employee's eligibility status (new hire, rehire, etc.).
  • Reduced-rate fitness center memberships.
  • Up to 24 hours of annual discretionary leave per fiscal year.

For additional details, please review the or contact the Benefits Division of the Risk Management Department at (619) 236-5924.

The Department:
The Department of Information Technology is responsible for citywide strategic technology direction, operational support of the application, infrastructure, and wireless technologies, enterprise application services, and managing information technology services contracts. The Department's goals are to: (1) Enhance reliability, availability, and security of technology systems; (2) Expand capabilities and business value of technology services; (3) Improve technology project delivery: (4) Increase capability for innovation to improve service delivery; (5) Provide efficient cyber security services to support innovation.

The Department's mission is: "To provide high-quality technology and wireless services while driving strategic innovation through collaboration and partnership with City and regional stakeholders".

The City:
With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego's strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer everyone.

The City's Mission, as stated in the is "Every day we serve our communities to make San Diego not just a fine city, but a great City." The City's Vision is "Opportunity in every neighborhood, excellent service for every San Diegan".

As one of the region's largest employers, the City of San Diego employs nearly 12,000 highly dedicated employees and has a combined Fiscal Year 2023 operating and capital budget of approximately $5 billion. Additional information about the City of San Diego can be found on the

Pre-Employment Requirements and Screening Process:
Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. For additional information, please refer to the City's pre-employment requirements and screening process webpage. Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego.

Selection/Application Process:To be considered for this position, you must submit the following items to the Human Resources Department at:
1) Resume;
2) Letter of Interest, highlighting your relevant work experience and qualifications for this position; and
3) List of three professional references.

  1. Attachments must be submitted in either PDF or Word Document format.
  2. Reference Recruitment Number U2334 in the Subject Line.
  3. Candidates are encouraged to apply promptly as interviews and selection may begin upon receipt of resumes from qualified individuals.

If you have any questions, please email the City of San Diego Human Resources Department:

The City of San Diego has an active Equal Opportunity/ADA Program for employment and vigorously supports diversity in the workplace.

City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.

Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).

Benefits may change due to employer-employee contract negotiations. To learn more about employee benefits, please check the or review the