We add value wherever we do business

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions,
generators, pumps, power tools and assembly systems.
We are a global and diverse Group of many strong brands and around
34 000 employees representing different cultures in more than 180 countries.
We have a wide range of positions so whatever your interests or area of expertise,
we offer interesting challenges and the opportunity to grow.

Learn more at www.atlascopcogroup.com

Job description

The “act! solution” is the backbone IT system for Atlas Copco customer centers in many European countries and serving around 4,000 users as a platform for the execution of core business processes in Logistics, Sales, Service and Finance. In the course of 2018, “act!” will take a first step into the NASA region. In this context, the act! Support team will strengthen its presence in the region and is looking for an SAP FI/CO Functional Analyst. The position reports to the act! Support FI/CO Manager.

The act! Support FI/CO Functional Analyst will be in charge of the following tasks:

• Establish a close working relationship with Finance Business Key Users (BKUs) and Customer Center Management to perform regular temperature checks and ultimately ensure a high level of customer satisfaction
• Serve as an escalation point for Finance BKUs and Customer Center Management (primarily in NASA) to facilitate resolution of complex or long-pending issues
• Ensure smooth monthly closing with user support, general monitoring of deadlines, prioritization of problem solving and tracking of periodic jobs in the SAP system
• Monitor the service delivery of Atlas Copco’s external support partner in FI/CO with regards to service levels and quality-related KPIs
• 3rd Level Incident and Problem management of local/legal issues or where high proximity to Customer Centers is advantageous.
• Get a broad understanding of the Finance applications and modules in “act!”, their up-/downstream processes and optimize the role of FI/CO in an end-to-end support model
• Continuous improvement of the “act! solution”, of the Support service delivery and procedures in FI/CO as well as act! Support IT Service Management (ITSM) processes overall.

  Experience & Knowledge

• Minimum 5 years in an FI/CO functional analyst or consultant role, ideally with support experience
• Profound knowledge of SAP financial and controlling modules: General ledger, accounts receivable, accounts payable, asset accounting, profitability analysis and cost center accounting. Additional knowledge of revenue recognition, new general ledger, substitutions and derivation logic is required.
• Knowledge of end-to-end business processes and SAP integration points in Sales, Service and ideally Projects.
• Knowledge of local/legal requirements in the US, Canada or other counties of NASA region are a plus
• Overall good understanding of SAP and underlying technologies is a plus, e.g. the ability to read and analyze ABAP programs
• Experience from working in multinational, multicultural companies
• Fluent in English, other languages are a plus

  Education

  University Graduate in Economics / Commerce / Accounting or comparable, proven on-the-job experience

  Personality

• Highly motivated, pro-active and result-orientated
• Flexible and eager to learn
• Service-minded with a positive attitude
• Adequate communication style at different levels of the organization
• Able to listen, explain and be assertive
• Able to work in a global, multi-cultural team and report to a remote manager, which requires a good balance of own initiative and being a team player
   

  Additional information

  National and international travel requirement of max. 20%

  Country and city description    Rock Hill, South Carolina, USA