SAP Division Manager – Business Automation

at Knewin
Published February 4, 2024
Location Tacoma, WA
Category Default  
Job Type Full-time  


This is an amazing opportunity to join a seasoned, strong leadership team that shares a passion for both technology and public service. If you are an innovative leader looking for opportunities to be on the ground floor of major systems transformations which only come up every 20 years or so, this is it!
The City of Tacoma is seeking a SAP Division Manager to join the City’s Information Technology Department. The Division Manager reports directly to the IT Chief Automation Officer and is responsible for the strategic planning, budgeting, implementation, and operation of a robust portfolio of systems with core responsibilities surrounding SAP and systems tightly integrated with SAP. The primary mission of this position is to ensure our ongoing success as the City embarks upon an S/4 HANA migration and a general shift to cloud platform strategies across most major enterprise business systems. The city has a large SAP footprint, and this position manages several other large enterprise-wide systems. Within SAP itself, this position manages 42 integrated functions across Finance, HR, Work and Asset Management, Utilities, and ABAP as well as integration with over 150 interfaces into and out of SAP.
We are searching for a leader and proven business manager with both strong SAP and business experience who can deliver sustainable processes and solutions that support business needs. Soft skills and emotional intelligence will be critical as this position leads a team of about 36 employees with 4 to 5 direct reports and partners with over 18 distinct departments within the city to deliver projects.

Major Current and Near-Term Initiatives:

• SAP ECC Suite on HANA migration to S/4HANA RISE on AWS
• SAP Service Cloud
• SAP Process Integration (PI) to Business Technology Platform (BTP) implementation
• Adaptive Insights implementation for budget management
• Accela related permits and data enablement
• IFS mobile solution upgrade
• Procurement and HR related assessments and follow-on transformations

Key Responsibilities:
• Participate in enterprise governance
• Acquire a strong knowledge of business operations and needs
• Collaborate and establish relationships with all stakeholders involved in delivering projects and maintaining systems
• Ensure best practice delivery and ongoing support of systems
• Establish and present at all levels on roadmaps, resourcing, and budget
• Evolve metrics for products and features for performance, value, and reliability
• Successful delivery of projects
• Negotiate and prepare contracts
• Establish and maintain vendor relationships
• Development, mentoring, and training of staff
• Ensure financial health and accountability of the team

The City of Tacoma offers a generous program of employee benefits:

  • Great pension plan
  • Paid holidays
  • Personal time off
  • Outstanding working conditions and an exceptional quality-of-life environment
  • Medical coverage for eligible employees, spouses and dependents, including children up to age 26
  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits
  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26
  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code

City of Tacoma Commitment to Diversity, Equity, and Inclusion
Tacoma’s diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma’s vibrancy, entrepreneurial spirt, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital status, veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal state, and local laws.

Minimum Education
Bachelors degree in information technology or directly related field

Minimum Experience
7 years of progressively responsible information technology experience in area of assignment including2 years prior as supervisor or manager in information technology. Some assignments may require a background check.

Desired Qualifications

  • Functional experience with at least 1 full SAP project implementation.
  • 10 years of progressively responsible information technology experience.
  • 7 years of which is working with SAP including 5 years prior as supervisor or manager in information technology.
  • Public Sector and/or Utility experience.
  • Experience with S/4
  • Product Management
  • ITIL and Hybrid Cloud environments.

Licensing, Certifications and Other Requirements
As Assigned:
Must be able to pass and maintain background checks / clearance as required for compliance.
Some assignments may require a Washington State Drivers License

*Equivalency: 1 year of experience = 1 year of educationTo apply you must attach a detailed resume and cover letter. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process, which may include a work problem. Appointment is subject to passing a background check.

Online Application:
The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. While completing the application and answering the supplemental questions please be sure to save your work every 20 minutes to ensure that your information is not lost.

The Community

Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.

Tacoma boasts the states highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the citys vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591-5400 before 5:00 pm (PST) of the closing date of the job announcement.

No sponsorship is available for this position. Applicants must be currently authorized to work in the United States for any employer.