Job Description

Genesis Consulting is seeking a is motivated, ambitious, hardworking, and resourceful SAP Concur Training Lead for a client in Seattle, WA. Join our team and utilize SAP cloud technology to configure, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world's leading companies and the candidate will be a part of challenging projects to build and support technical solutions for their needs.

Duties and Responsibilities:

The SAP Concur Training Lead will support training for business transformations of SAP Concur Invoice, Request and Expense. Duties include but may not be limited to:

* Create and Develop complete SAP Concur End User training plan and curriculum

* Identify and Develop End User Training Content for customer based on best medium for content consumption (e.g. Online vs Instructor Led)

* Prepare and Build Training Content in Articulate

* Work with customer on instructional design and content authoring approaches for training development

* Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques

* Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)

* Conduct training needs assessments

* Develop course objectives and design plan based on assessment results

* Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions

* Conceptualize and develop evaluation measures including knowledge checks, course evaluations, and tests

* Create training materials based on Training Plan and role-based content

* Conduct Train-The-Trainer sessions (possibility to expand into training delivery in subsequent phases of the project if desired)

* Provide application knowledge, methodology expertise and/or industry knowledge

* Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations

* Status reporting, issue identification, problem solving

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Requirements

Minimum Qualifications/Experience:

* 3-5+ years of SAP Concur experience

* Expert knowledge in MS Office tools: Project, Visio, PowerPoint, Excel, Word, MS Teams, SharePoint

* Demonstrated experience with Articulate on at least 2 SAP Concur projects

* Proven ability to develop engaging and effective training curriculum to provide essential knowledge and enhance user adoption

* Knowledge of Instructional Design Theory and Adult Learning Principles

* Strong attention to detail

* Excellent customer service and interpersonal skills

* Ability to work independently and as part of a team

* Ability to handle multiple priorities and work well under pressure with multiple deadlines

* Excellent communication, interpersonal and influencing skills; strong executive presence, including the ability to partner with and effectively influence multiple stakeholders; ability to work with both business and technology stakeholders

* Professional Services / Big 4 Consulting Experience

* Classroom Training Experience

* Experience in organizational design as well as operating & change delivery models is required

* High comfortability working closely with senior leadership throughout the organization.

Minimum Education:

* Bachelor's Degree - Required

Required Certifications:

* No required certifications

* SAP, SAFe, CSM certifications desired

Other:

* This role is Remote, with some Instructor Led Training in Seattle, WA