SAP Business Analyst (Sales & Distribution, Warehouse)

at Airbus Helicopters, Inc
Published August 14, 2023
Location Grand Prairie, TX
Category Default  
Job Type Full-time  


Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.

Airbus has built on its strong European heritage to become truly international - with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than six fold order book increase since 2000.

Position Summary:

The person holding this role is accountable for the End to End Product/Application lifecycle, from conception, design, industrialization, operation to retirement including management of dependencies. They are responsible for Multi-Functional Teams (MFT) formation in order to manage the IM Product/Application lifecycle. They will find opportunities and create a product that satisfies the client/end user including Time, Quality, and Cost of the Product.

They will also combine project management experience but also a highly developed drive to improve existing systems and processes, and an innovative mind-set to develop novel solutions for evolving challenges and will be responsible for providing a high level of technical support for the applications for the Sales/Spares/Warehouse Departments.

Primary Responsibilities:

1. Product Development/ Project Management: 70%

  • Leads the IM Product/Application MFT team in order to manage the IM Product/Application lifecycle, developing the products, deploying, and then operating them to meet operational SLAs
  • Ensures that the known Product/Application's vision is translated into a prioritized backlog in alignment with the business product owner
  • Apply business process expertise to resolve technology related challenges & issues
  • Capture high level business requirements and scope in the Project Initiation Form
  • Elicit and capture detailed business requirements including scope and objectives to populate the Business Requirements Document (BRD) or functional specifications for changes
  • Translate and simplify requirements through the requirements gathering process by performing requirements analysis to document true business needs
  • Assist the business partners by providing inputs and guidance into Business Case development
  • Contribute to Project Planning to identify/remediate any gaps between as-is Functional Architecture and Solution definition/operation needs.
  • Propose added-value solutions based on latest innovative technologies to extend Airbus Standards referential.
  • Coordinate and support the successful delivery of Systems (Deployment, UAT and Training), creation of test data and test documentation
  • Deliver the solution by SAP Customizing or by assisting SAP Development
  • Document SAP Business Change Requests
  • Provide Level2 and 3 Help desk Application support
  • End User support for Sales/Spares/Warehouse

2. Steering and Communications: 25%

  • Be the main interface between the IM organization and business partners
  • Be an advocate for IM and communicate IM activities to business partners
  • Provide regular communication with Business on progress, technical solutions, solutions delivery schedule
  • Contribute to IM skills and knowledge ramp-up proposing Awareness, Training, Demonstrations, and Proof of Concept on any interesting new concepts or technologies.
  • Infuses new ways of working and digital culture among their peers in IM
  • Enables top-down or bottom-up communication, and all-ways exchanges between project collaborators about way of working and best processes to get the maximum business value.

Additional Responsibilities:

  • Other duties as assigned: 5%
  • Supplier oversight and management

Qualified Experience / Skills / Training:



  • Bachelor's degree in Information Technology or an equivalent combination of education and experience


  • Master's degree



  • Experience applying technology to solve business challenges is required
  • Minimum of 5 years of associated work experience in SAP SD and WM modules


  • 5 years within the Aerospace industry
  • Experience with Waterfall, Agile, and other project management methodologies
  • Understanding of Airbus IM standards, project and services methodologies, and procedures



  • N/A


  • SAP SD/WM certification

Knowledge, Skills, Demonstrated Capabilities:


  • Ability to manage multiple projects at one time.
  • Experience in taking direction from and working with corporate governance and the PMO.
  • Soft skills - presentation, interpersonal skills, team spirit


  • Understanding of SAP modules around:
  • SAP PP, management of production control
  • SAP QM, creation of notification, inspection lot
  • SAP MM, components distribution to a work order

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):


  • Fluency (oral and written) in English
  • Good communication (oral and written), interpersonal, and facilitation skills


  • Spanish, German or French language skills

Technical Systems Proficiency:


  • Proficiency with GSuite tools (Document, Sheet, Slide) and ability to learn new technologies.
  • Technical skills in Project Management Tools
  • Technical skills in SAP SD, WM modules


  • Technical skills in SAP MM, PP, QM modules is a plus
  • ABAP Knowledge, be able to debug a process in SAP

Travel Required:

  • 20% Domestic and International


  • Authorized to Work in the US


  • None

Decision Making, Complexity:

  • Being able to define, propose, and deliver solutions in and around SAP for the Customer Services domain, in compliance with Airbus Standard and SAP recommendations

Job Dimensions, Contributions to Success:

  • Must be the main interface between the IM organization and business partners for their area of expertise
  • IM team is made of around 13 internal employees plus an additional 9 contractors plus Service Providers
  • The IM team is spread out across US including Dallas Fort Worth warehouse and Columbus Mississippi
  • 2 local IM managers to support in terms of logistics, travel & expense
  • Dynamic and changing environment
  • Fully in charge of support the Sales/Spares/Warehouse/MRO departments
  • Behavioral Success Factors:
  • Experience in working with multicultural teams.
  • Ability to adapt in a changing environment.
  • Able to work closely and effectively with business and IM management

Organizational information:

  • This position receives direction from the IM Team Leader & Project Manager-Industry Solutions in the associated functional domain with dotted line reporting to Head of IM Customer Solutions

Direct Reports:

  • Exempt: 0
  • Non-exempt: 0

Nature of Contacts:

  • Involved Communication daily with internal and external parties

Physical Requirements:

  • Onsite: 90%
  • Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. daily
  • Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Daily
  • Speaking: able to speak in conversations and meetings, deliver information and participate in communications. daily
  • Equipment Operation: able to operate most office and personal electronic equipment. daily
  • Carrying: able to carry documents, and electronic equipment up to 10lbs. daily
  • Lifting: able to lift documents, tools, drawings, electronic equipment up to 10lbs. daily
  • Pushing / Pulling: able to push and pull small office furniture. occasionally
  • Sitting: able to sit for long periods of time in meetings, working on the computer. daily
  • Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. occasionally
  • Standing: able to stand for discussions in offices or on the production floor. daily
  • Travel: able to travel independently and at short notice. frequently
  • Walking: able to walk through office daily and production areas including uneven surfaces occasionally.
  • Personal Protective Equipment required: steel toed shoes are required for all shop floor visits; appropriate hearing/eye protection may also be required when visiting the shop floor

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.