SAP Business Analyst – Hybrid or Remote
Published | April 25, 2022 |
Location | Austin, TX |
Category | Default |
Job Type | Full-time |
Description
Responsibilities
- Provide BA support to SAP user communities across the enterprise
- Act as the liaison between the users and the IT organization
- Work with users to document processes and create business requirements documents (BRDs)
- Assist in developing use cases for system enhancement and change requests
- Assist in creating system specifications per user requirements
- Provide day-to-day support for issues analysis and resolution (i.e., trouble tickets)
- Assist in coordinating activities between user and IT teams to provide effective problem resolution
- Participated in system and user acceptance testing activities
Experience
- 5+ years working as a functional application business analyst
- 2+ years working as a BA supporting the SAP user community
- Must be knowledgeable of SAP modules and related functionality but does not require in-depth experience with SAP configuration
- General business process knowledge across one or more of the following: finance/accounting, manufacturing, supply chain, maintenance management, procurement, sales, customer relationship management
- Understanding and knowledge of incident management, problem management and change management through lifecycle including to production
- Ability to translate business requirements to technical team members