Description

Position at Alten Technology USA

We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, from the efficient heavy truck of tomorrow to a fully autonomous electric taxi. Our team of more than 400 people works across industries including automotive OEM, tier 1 suppliers, commercial vehicle, electric vehicle, new energy, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centres.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees, building relationships, and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); and mentorship to help you take your career to the next level.

Responsibilities

• The person holding this role is accountable for the End to End Product/Application lifecycle, from conception, design, industrialization, operation to retirement including management of dependencies
• They are responsible for Multi-Functional Teams (MFT) formation in order to manage the IM Product/Application lifecycle
• They will find opportunities and create a product that satisfies the client/end user including Time, Quality, and Cost of the Product
• They will also combine project management experience but also a highly developed drive to improve existing systems and processes, and an innovative mind-set to develop novel solutions for evolving challenges and will be responsible for providing a high level of technical support for the applications for the Sales/Spares/Warehouse Departments
• Product Development/ Project Management: 70%
• Leads the IM Product/Application MFT team in order to manage the IM Product/Application lifecycle, developing the products, deploying, and then operating them to meet operational SLAs
• Ensures that the known Product/Application's vision is translated into a prioritized backlog in alignment with the business product owner
• Apply business process expertise to resolve technology related challenges & issues
• Capture high level business requirements and scope in the Project Initiation Form
• Elicit and capture detailed business requirements including scope and objectives to populate the Business Requirements Document (BRD) or functional specifications for changes
• Translate and simplify requirements through the requirements gathering process by performing requirements analysis to document true business needs
• Assist the business partners by providing inputs and guidance into Business Case development
• Contribute to Project Planning to identify/remediate any gaps between as-is Functional Architecture and Solution definition/operation needs
• Propose added-value solutions based on latest innovative technologies to extend Airbus Standards referential
• Coordinate and support the successful delivery of Systems (Deployment, UAT and Training), creation of test data and test documentation
• Deliver the solution by SAP Customizing or by assisting SAP Development
• Document SAP Business Change Requests
• Provide Level2 and 3 Help desk Application support
• End User support for Sales/Spares/Warehouse
• Steering and Communications: 25%
• Be the main interface between the IM organization and business partners
• Be an advocate for IM and communicate IM activities to business partners
• Provide regular communication with Business on progress, technical solutions, solutions delivery schedule
• Contribute to IM skills and knowledge ramp-up proposing Awareness, Training, Demonstrations, and Proof of Concept on any interesting new concepts or technologies
• Infuses new ways of working and digital culture among their peers in IM
• Enables top-down or bottom-up communication, and all-ways exchanges between project collaborators about way of working and best processes to get the maximum business value
• Other duties as assigned: 5%
• Supplier oversight and management
• 2 local IM managers to support in terms of logistics, travel & expense
• This position receives direction from the IM Team Leader & Project Manager-Industry Solutions in the associated functional domain with dotted line reporting to Head of IM Customer Solutions
• Involved Communication daily with internal and external parties
• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications
• Equipment Operation: able to operate most office and personal electronic equipment
• Carrying: able to carry documents, and electronic equipment up to 10lbs
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 10lbs
• Pushing / Pulling: able to push and pull small office furniture
• Walking: able to walk through office daily and production areas including uneven surfaces occasionally

Qualifications

• Bachelor's degree in Information Technology or an equivalent combination of education and experience
• Experience applying technology to solve business challenges is required
• Minimum of 5 years of associated work experience in SAP SD and WM modules
• Ability to manage multiple projects at one time
• Experience in taking direction from and working with corporate governance and the PMO
• Soft skills - presentation, interpersonal skills, team spirit
• Fluency (oral and written) in English
• Good communication (oral and written), interpersonal, and facilitation skills
• Proficiency with GSuite tools (Document, Sheet, Slide) and ability to learn new technologies
• Technical skills in Project Management Tools
• Technical skills in SAP SD, WM modules
• 20% Domestic and International
• Authorized to Work in the US
• Being able to define, propose, and deliver solutions in and around SAP for the Customer Services domain, in compliance with Airbus Standard and SAP recommendations
• Must be the main interface between the IM organization and business partners for their area of expertise
• Behavioural Success Factors:
• Experience in working with multicultural teams
• Ability to adapt in a changing environment
• Able to work closely and effectively with business and IM management
• Onsite: 90%
• Sitting: able to sit for long periods of time in meetings, working on the computer. daily
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. occasionally
• Standing: able to stand for discussions in offices or on the production floor
• Personal Protective Equipment required: steel toed shoes are required for all shop floor visits; appropriate hearing/eye protection may also be required when visiting the shop floor

Alten Technology is a an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.