|Published||July 31, 2018|
|Location||San Diego, CA|
The BASIS resource will be responsible for various SAP landscape activities such as environment installs, system copies, performance tuning, trouble shooting, transports and upgrades.
FUTURE DUTIES AND RESPONSIBILITIES
- Hands on experience in SAP Business Suite in the following areas: Enterprise Portal, Gateway, Fiori, BI / BW, Business Objects, installations, upgrades, support of ERP, CRM, Solution Manager, GRC, PI/PO, Gateway, and other NetWeaver.
- Enterprise Portal: Installation, upgrade experience of Enterprise portal, Configure maintain Single Sign-On (SSO) between Portal and SAP systems. Performance tuning of EP.
- SAP HANA: Handling SAP HANA Administration, Installation and Patch upgrades. HANA Backup and Restore, HANA user security, HANA System Copy/Refresh using HDB backup/recovery methods.
- Post-system copy change processes.
- Knowledge in troubleshooting, performance tuning, and planning of the SAP landscape.
- System Administration: SuSE Enterprise Linux, Windows Server 2003/2008/2012/2016, Sun Solaris.
- Database Administration: MSSQL Server, Oracle, SAP HANA
- Expertise in SAP Basis Client administration, System Landscape design, Spool management and transport strategy, TMS and Performance Tuning.
- Best practice knowledge of procedures and policies for post implementation support, backups, and recoveries, and disaster recovery strategy for all SAP Applications.
- Experience on Transport Management System (TMS), and third party transport management systems, including performing transports troubleshoots transport problems and resolve.
- Support experience of SuccessFactors, and Ariba on Demand, StreamServe, BSI TaxFactory, and OpenText Suite 16.
- Process Integration/Orchestration (PI/PO): Performed installation and post-installation steps of PI/PO.
- Solution Manager: Basic configuration, Business Monitoring configuration set up, using Solution Manager for automatic triggering of emails for alerts.
- Provide Onsite and on call support.
- Attend service review meetings covering performance, service improvements, quality, and processes.
- Own incident, problem, and change management across all competencies including the technical part of the SAP application as well as infrastructure
- Interface with all delivery competencies including application, database, hardware also including service center to resolve issues.
- Communicate to Client, BASIS Leads, Managers and SAP Service Delivery Manager on major escalations.
- Provide Client Satisfaction from delivery.
- Technical documentation skills a must.
REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE
SAP HANA Experience - required
HANA Certification - required if they don't have it, they need to be on track to get it in 6-8 months
Fiori - required
SAP Mobile Platform - required
SAP Business Suite (ERP, Portal, BI/BW, CRM, Solution Manager, PO, Business Objects,) - required
Microsoft Windows Server Administration - required
Microsoft SQL Server Administration - required
SUSE Enterprise Server - required
SAP TDMS - a plus
BSI TaxFactory - a plus
Public Sector experience - a plus
OpenText Content Server, Archive Server, and Directory Services - a plus
A Bachelors and/or a Master's degree preferred in Computer Science
At least 10 years of external consulting OR corporate experience in the SAP Basis space
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