at Spg America
Published July 22, 2023
Location Chicago, IL
Category Default  
Job Type Full-time  


Role : SAP BA

Location : Onsite Day 1, Chicago

Duration : Long Term

Job Description :

SAP/ Technical:

Log and track identified system problems through resolution in DevOps environment using Epics and User stories and to raise the business benefits to the business

Work with and collaborate with Information Systems and Technology (IS&T) for delivery of Epics/issues for resolutions via Sprint Agile team

Support CTC workload to address the pertinent SAP operational CTC (Contract to Cash, i.e. Contract life cycle management, Order Admin, Shipping and Billing & Settlement) CO BAU business requirements and how to automate manual processes

To extract data from SAP systems via transactions or via SAP BW application for business analysis purposes

Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality, ie Business Requirement definition

Evaluate results of SAP related projects, then report and make recommendations based on findings

Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging of these systems

Be the scrum master of Logistic related projects. Tracking of ADO and project status


Produce Business cases in collaboration with Business Stakeholders to optimize and key pain points that impacts the business and participate in projects to contribute

Work with business stakeholders to develop requirements for various initiatives, document those requirements, and build an implementation plan

Automate and/or develop self-service options for common support scenarios

Responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations

Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers

Collaborate with various team members, end users, and other stakeholders in the testing of new software programs and applications

Communicate application problems and issues to key stakeholders, including management, and end users by having scheduled updates

Study, map and draw business process flows and diagrams by mapping user requirements and validate solution design

Maintain decision, issue and risk documentation with stakeholders for weekly update

Presentation and documentation for project, meetings and training. Develop a training approach to communicate the benefits and best practices. Creating and improving materials for engagement, regular meeting, and training sessions

Identify relevant risks and develop mitigation plans via communication, training, or other change management methodologies

Develop better documentations such as user manual and use cases for Logistics

Development of framework for best practices, project status update, adoption, and escalation process

Any other tasks related to logistic, SAP, warehouse interface and CS projects


Bachelor's degree in computer science, Information Systems, or related field

Minimum of 3 years of functional, hands-on experience on SAP ECC SD module with experiences in the following areas:

- Logistics Execution in particular, handling Outbound Deliveries

- Shipment processing and Shipment costing

- Management of Customer consignment using Consignment fill-up, issue and returns

- Stock transport order for plant-to-plant order transfers

- Inventory management and stock movements

- Billing processing, including debit / credit note management

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong attention to detail