RESPONSIBILITIES:

Kforce direct client is in need of a SAP Application Support for a contract opportunity located in Bridgewater, New Jersey (NJ).

Overview:
The overall mission of the SAP Application Support is to be responsible for the operation and health of one or more ITS Service i.e., its end-to-end build, run performance, operations and improvements. She/he represents the operational implementation [RUN] of the Service Design as defined by the Service Owner who is accountable for the overall ITS Service. This role is responsible for managing many different process activities to ensure good management of the service. This includes activities related to Incident, Problem, Change, Release, Service Request, Knowledge, Configuration, Availability, Capacity, and Service Level Management. These processes are managed Process Managers who support the Service Manager to ensure proper operation and support of the Service.