• (55) % Supports the request and analysis phases of SDLC by assisting with documentation and estimates. Executes the design, development, testing and implementation phases of SDLC by producing the prescribed deliverables. Reviews deliverables produced by junior staff.
• Works with the business unit analysts and other IT technical resources, to develop new systems and enhance existing systems to meet changing policy and legislative requirements. Performs configuration to support defined business processes/functions including legal patches released by SAP by performing timely testing, and validation.
• Acts as a subject matter expert in one or more functional areas, developing strong business and system knowledge relating to functional areas and assigned business unit(s). Supports the maintenance and evolution of the logical data model and business process model for assigned business unit(s).
• (15%) Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. Provide 24X7 primary and/or secondary support to core applications considered business critical.
• (10) % Assume the role of project manager for mid-sized projects, coordinating the efforts of the IT staff over multiple functional areas. Responsible for generating the required documentation throughout the different phases of a project. This includes items such as project charters, technical specifications and technical test plans.
• Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls.
• (10) % Act as a mentor, providing training and guidance to junior members of the configuration staff. Document configuration processes and procedures for all relevant SAP system. Uses flow charts, screen shots and step-by-step instructions to document procedures. Coordinates and provides thorough and consistent end-user training on all SAP systems.
• (5) % Keep apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provides input and direction on business unit technology strategies.
• (5) % Perform other duties as requested

Experience:

• Eight+ (8+) years of SAP configuration experience performing system analysis, design, development and production support duties in one of the following disciplines to the point of being a subject matter expert in that area:
• Record to Report: Finance & Controlling Modules Enterprise Structure (Controlling Area, Profit Centers, Company Codes, Cost Centers), G/L Master, FSV, etc.
• Order to Cash: Customer master, Lockbox (BAI & BAI2), etc.
• Bank Accounting: House Banks, Posting Keys/Rules, EBS
• SAP S/4 HANA experience is desired.
• Blackline experience, preferred.
• Education: Bachelor's degree in Information/Computer Science, Information Systems or equivalent discipline.

Certifications:

• Preferred: SAP professional certification in one of the specific disciplines lists above.
• ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position).