IT Business Analyst – SAP Support Specialist

at 804 Technology
Published December 29, 2023
Location Cary, NC
Category Default  
Job Type Full-time  


Cary, NC / Hybrid (Remote M & F, in office Tu-Th)


Center is open from 8-7, employee would choose and 8-hour shift within that timeframe

1-Year Contract with possible permanent placement

Job Description

This is a role well suited for an ambitious professional that is passionate about healthcare, understands the interworking’s of SAP, tables, interfaces and reporting, is always looking for ways to digitally improve the business.

As an SAP Application Specialist - Contract, you will be responsible for:

Being a team player within a production support team and sharing your knowledge and experience with your other team members.

Deep diving into SAP production issues/defects and resolving them as quickly as possible while tracking root causes and trends to improve overall system performance that ultimately reduces rework and improves the customer experience.

Assisting with ad-hoc reporting and analytics based on the requirements provided with the ability to visualize the data (tell a story).

This position may suit you best if you are familiar with what is below, and would like to do develop your career.

Working closely and collaborating with coworkers on how to continuously improve your external and internal customer experiences when using SAP.

Being part of a production support team embracing challenges and change while looking for opportunities of improvement based on what your real-world experiences and data is telling you.

Assisting with driving business process improvement initiatives to reduce costs.

Required skills to have for the success of this role:

BS/BA in related discipline, where required, or equivalent combination of education and experience.

2 years of SAP support experience is required.

Qlik experience preferred.

Microsoft Power Platform experience preferred.