We are an international manufacturing firm with a United States presence in the Pittsburgh area. We are implementing SAP H4/HANA to our factories nationwide. As we start rolling out implementation, we are in need of a strong SAP SD/LE functional specialist to join our team to help support end users as we roll out this ERP system that will be new to many of our factories. This role is a real "hands on" role So, if you are a SAP pro with strong SD/LE experience and are looking to join an exciting growing international company, this is the one. If you live or want to move to Pittsburgh that would be ideal. But, if you can't this role can also be done remotely.

This role is responsible for the functional support of S/4Hana business application. The major purpose of the role is to serve locations running S/4 as their ERP platform by:
oIssue resolution on incidents and problems for the live units in Hana
oService and change requests management
oEnsures stable business process continuation and improvements
oDedicated and high focused business support during period end closing
oProvides appropriate solutions upon Business Area requirements
oDesign, configure, test and train business solutions in collaboration with solution team
oParticipate in hyper care and take over location support from project team
oProvides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA's agreed
oProactive system improvement proposals and initiatives
oPreventive business process support
oWorks closely with business support departments to translate business requirements into feasible solutions
oClose working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
oUnderstand and work according to the transport and release management process
oComes up continuously with business and process related improvement ideas
oProvide and maintain process documentations like problem, incident and change management
oWork according to the best practises for support
o Perform daily tasks in the global ticketing system

- 3-5 years of experience in a comparable role within IT or Business
- Functional or technical related work experience with same/similar Business Applications
- Experience in a manufacturing environment is preferred
- IT /Business Degree or Equivalent
- Prince II Foundation is preferred
- Solid understanding of the business processes related to the business application(s) concerned
- Understanding of S/4 HANA enviornment
- Fluency in English (verbal and written)

- Vacation/PTO
- Medical
- Dental
- Vision
- Bonus
- 401k
- Telecommute

So, if you are a Functional Specialist with experience supporting users of (SAP SD/LE) , please apply today!