Director, Travel Solutions – SAP Concur

at SAP
Published June 21, 2023
Location Bellevue, WA
Category Default  
Job Type Full-time  


**We help the world run better**

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Within ISBN Marketing & Solutions,Solution Managers createadifferentiatedand meaningful value proposition that connects the needs of the market to SAPs portfolio of productsand services. We are the bridge between our Product Engineering and Customer Successgroups, providing thought leadership, clarity onrelated opportunityand the orchestration of our overallbusiness growth plan. We measure our success by ourability to develop relevant,market leadingsolution strategies and work with solution marketing to create correspondingcreative,innovative marketing strategiesthat,together,gain audiencemindshare, establishSAP as a marketleader and ultimately,drivebusiness success and portfolio growth that support our revenue ambition.

The roleowns the data-driven development of the portfolio and solution strategy for Concur Travels offering to market. They willachieve pipelineobjectives,ensure solution deployment,and deliver market adoption forConcur Travel. Thisleaderwill work collaboratively with other leaders within ISBN/Concur andthe broaderSAP community.The personwill berecognized asathought leader in Travel and an evangelist drivingcore solution strategies,customer solution adoption andpositive external company perceptions of Concur Travelin the B2B category. In addition to being a thought leader, this leader needs to be highly analytical and strategic.

The rolewill be responsible forcreating comprehensive, data-driven, solution strategies in collaborationwith product engineering leaders,marketingleaders, and customer success. Thisleaderwill driveinternalalignment by rallying teams around coordinated,strategic investments in targetaudience segments. It requiresa fundamental shiftin thinkingto Who is my right audience? What do members of thisaudience care about? What are competitors doing? What are customer needs? Can we help them fulfillthoseneeds? More importantly, should we prioritize those needs? Those questions should be answered in a structured, and analytical, data-driven analysis with recommendations.

The successful candidatemust be comfortablecollaboratingwithsolution arealeaders including commercial, product strategyand engineering leaders, as wellas marketingleadersin the corporate marketingand fieldteams.


+ Define, ownand drive the overallmulti-year marketstrategyand businessgrowth planfor Concurs offline Travel solutions addressing the managed travel space, including relevant markets.

+ Synthesize inputs from Customer Success, Marketing, Product Engineering and Industry sources to create data driven analysis to inform our strategy and accurately prioritize the most critical opportunities for investment and, potentially, dis-investment in the managed travel space.

+ Understand and influence commercial terms (pricing and licensing), packaging (solution bundles) and promotion strategy (i.e. LEPs) for Travel solutions.

+ Leverage SOLEX and ISV ecosystem strategy, if needed, to help solve large, and relevant customer needs for Travel

+ Ensure articulation of the unique business value of Concur Travel solutions working with Solution Marketing to create compelling marketing programs that engage audiences across the customer lifecycle.

+ Support strategy/interaction with market stakeholders such as Analyst Relations, Public Relations, internal communications, and other communication channels (i.e., social media) to deliver thought leader messages into the market.

+ Provide training & field enablement material for relevant solutions.

+ Evaluate and analyze success and product health of Concurs current solutions in Travel area and champion for necessary changes to be successful.

+ Work collaboratively with Public Sector on Travel Solution needs to meet the Public Sector markets.


+ 5 years of proven high-impact analytical approach, strategy creation, or solution management, with at least 5 years in travel related industry.

+ Track record of success building growth plans, driving strategy development, executing with a performance management lens and an ability to work through ambiguity.

+ Experience in managed travel preferred, with industry / ecosystem awareness to understand and capitalize on trends to drive portfolio differentiation and growth.

+ Strong collaborator who can manage across the organization, working with teams such as Sales, Marketing, Product Engineering, Finance and Operations.

+ Experienced communicator, with strong oral and written communication skills, who is capable of influencing others.

+ Confidently and eloquently represents the business value of Concur Travel solutions.

+ Bachelors degree/MBA or equivalent work experience required.

**We build breakthroughs together**

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

**We win with inclusion**

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [Click Here to Email Your Resumé].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

**EOE AA M/F/Vet/Disability**

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

**Compensation Range Transparency** : SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 169,600 - 381,100 USD.The actual amount to be offered to the successful candidatewill be within that range, dependent upon the key aspects of each case which may include education, skills,experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits ( .

Requisition ID: 363157 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - USA#LI-Hybrid