Customer Support Associate
Published | August 30, 2017 |
Location | Pittsburgh, PA |
Category | Default |
Job Type | Full-time |
Description
Provide inbound and outbound (phone, email, web form, chat, community) application/ functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answers. Obtain detailed and accurate information relating to the business impact of customer’s technical issues utilizing effective questioning...