Customer Support Associate

at SAP
Published August 30, 2017
Location Pittsburgh, PA
Category Default  
Job Type Full-time  


Provide inbound and outbound (phone, email, web form, chat, community) application/ functional support and resolution to customers (external and internal) while presenting the company in a positive and fair manner with timely updates and knowledgeable answers. Obtain detailed and accurate information relating to the business impact of customer’s technical issues utilizing effective questioning...