Customer Services Representative I

at Sacramento Municipal Utility District
Published September 5, 2018
Location Sacramento, CA
Category Default  
Job Type Full-time  

Description

Proper telephone etiquette and customer care practices to internal and external customers; Learns and applies Contact Center residential processes and procedures, including receiving inquiries from residential customers via mail, e-mail, fax, telephone, referrals, and in person; Maintain effective office procedures and record keeping and filing systems;...