Concur – Client Support Analyst, I

at SAP
Published October 24, 2017
Location Vienna, VA
Category Default  
Job Type Full-time  


Document appropriate details of inquiry, notifies customers according to notification schedules and takes timely action including follow-up calls on cases as necessary and escalating appropriately as determined by call flow processes. Utilizes tools and systems proficiently to document activity and effectively troubleshoot and resolve issues....