Experis leads in the creation and delivery of services that enable our clients to win in the changing world of work. We are the premier vendor for some of the most prestigious companies in the Wisconsin area. We have partnered together with a local Utilities/Energy company to find a Business Process Analyst/Master Data (SAP) to join their team in Milwaukee, WI.

Title: Business Process Analyst/Master Data (SAP)

ROLES & RESPONSIBILITIES:
Responsibilities include mining data, running SAP reports, correcting master data and daily SAP tasks
This position will also monitor backlog clean-up efforts and ensure data readiness
Assists with information gathering and communication of new and revised procedures. Utilize tools to capture, analyze, and to report information efficiently
Effectively communicate within cross-functional project teams and provide updates as requested by Supervisor
Perform functional testing for support packs and enhancements
Monitor software applications, document and analyze problems, and publish maintenance and release schedule to end users
Maintain user accounts
Maintain system documentation (customized training materials)
Interact with users and evaluate software application productions, solutions and functionalities
Provide advice and training to end-users and power users
Troubleshoot, and resolve any reported problems
Provide application performance tuning (implementing new functionality, updating existing solutions to match new use cases or new requirements)
Enable and shares best practices
Implement process automation where feasible
Work closely with software applications to continuously improve solutions and adoption
Provide first and second level of technical support
Lead and participate in efforts to develop and implement processes for application
Lead and participate in efforts to implement application updates (provide feedback to vendor on enhancements and updates; participates in beta programs etc.)
Develop work plans and track/report status of assigned projects/tasks
Liaise with internal IT groups on all support issues
Attend webinars on new releases and functionality
Create new training material
Work with SME to design and implement new solutions/update existing solutions

PREFERRED SKILLS:
Strong working knowledge of Microsoft Office Suite
SAP Plant Maintenance Knowledge
SAP Business Objects toolset knowledge
Ability to learn new content areas and new skills quickly.
Understands business function related to the application.
Experience with Excel is required.
Excellent problem solving/analytical skills and knowledge of analytical tools.
Display and execute logical and complex troubleshooting methods.
Excellent verbal, written communication, and negotiations skills.
Ability to effectively interface with technical and nontechnical staff at all organizational levels.
Strong customer services and problem solving skills.
Self-motivated, able to work independently, and takes initiative.

If this sounds like you and you are interested in learning more contact [Click Here to Email Your Resumé]

Experis is an Equal Opportunity Employer (EOE/AA)

Experis is an Equal Opportunity Employer (EOE/AA)